Address
📍PO Box 519
Aitkenvale, QLD 4814
Opening Hours
Mon-Fri: 8am - 8pm
Sat-Sun: 9am- 5pm
Public Holidays: By Appt
Things to Keep in Mind When Contacting Us
- If leaving a voicemail, please leave a detailed message with your contact information.
- Be sure to mention any precautions we need to know when calling you back.
- Suggest a suitable time you can be reached, allowing time for discussion.
- For your protection & privacy, we only call back on a blocked number.
- No investigations are started without prior payment received at our end and requested documents.
- We do meet in person for consultations and charge a flat hourly rate
- We can work around the clock, only by prior arrangement & require at least 72 hours notice.
- After hours, short notice, public holidays and weekends do affect the hourly rates charged. Please ask us.
- Late cancellations or postponed jobs, without a full 24 hours notice will incur a $100 cancellation fee.
- Our email is monitored daily. Responses are usually within 24-48 hours.
- Delete your call logs or records, redials, texts, sent emails or browser history if safety is a risk.
Helpful Links
Surveillance NQ may provide clients with information or findings that are difficult to process emotionally. Our aim is to lessen the emotional impact on you, even slightly.
More specialised advice when you are faced with difficult decisions should be taken from counsellors, social workers or medically trained staff. Whether you are dealing with a relationship breakdown, family law matter, theft or criminal issue or are preparing a case for a court hearing, these networks can help you function through stressful waters.
For more information, simply click on the links below. This list isn’t comprehensive but is presented for your assistance or support.Our role is to assist you in gathering the information you need, but we also recognise the value of additional support.
The resources listed below may help guide you through difficult times, whether you are dealing with family matters, legal proceedings, or personal challenges.
Please note these services operate independently of us. However, they may offer further assistance or support when needed. Simply click the links below to access more information.