INVESTIGATIONS

Surveillance NQ investigators are fully licensed and conduct legal inquiries in a professional and thorough manner. Using an ethical and methodical approach, with common sense and tenacity, we achieve outcomes for clients. All findings can be compiled into concise and accurate reports. All our work is admissible in court and comprehensively planned and structured.

GPS Tracking can be fitted to your own vehicle or fleet. It allows you to instantly find the location of a stolen vehicle, or any employee not answering a phone. We can also set the tracker to map the vehicle's track and speed, or we can adjust settings to allow for live notifications via emails and SMS. Be mindful that Queensland laws restrict the use of GPS trackers to vehicles you own.

Database and internet searches can be helpful in locating people throughout Australia. We can data mine public records, as well as use advanced search techniques and industry subscribed tools not readily available to the public. We can also monitor social media for employees making defamatory remarks, or partners using dating sites.

Mystery shopper services have been used by management and competitors for years. Our experienced agents use covert video cameras, so we can test sales skills, see store layouts and the like. We will ask price information and check on supply times.

Part of these inquiries relate to not only what has happened, and any causes but also what was done right by employers, other employees and human resources. We can show compliance with awards and legislation, following policy and procedures. Your lawyers may later thank you for being diligent and heading off a liability.

With an understanding of what legal exposure you may have, we can also make recommendations, which may help negotiate a case and close it for the best outcome given your circumstances. Using us gives you a high level of independency and it may prevent allegations of bias by terminated or injured staff.

Breaches of Court Orders are common. People think they will never be checked on, many tell lies. False allegations and telling half truths arise from heated and passionate exchanges, as different people recall events the way they saw them. We can investigate and follow or observe your ex-partner to gather evidence for any contravention. It may lead to a negotiated outcome in your favour, and avoid the costs of a trial, saving your thousands of dollars.

Child Custody is a fragile area and we often see children used as pawns in a game, by warring parties. We can ensure child handovers are video recorded, to protect against false allegations. We can follow them once handed over, where do they go? Who are they with? Where do they sleep? Does your ex tell the truth? Ask us how today.

Child Support can also be investigated, does your ex work and not declare it or the full amount to the Child Support Agency? Do they have a second job you just heard about? We can assist in you proving this and possibly winning a review, and back payments? Get what is rightfully and morally better for your children. Ask us how today.

Domestic Violence Applications are possible, and used where incidents are known to have occurred and the police never called or failed to take action. Many actions of a controlling or violent person, constitute the behaviour considered and defined under state legislation. We can help you record a potential incident, so there is proof. Let us assist fill in and file the paperwork. Once lodged, gets served by the police. Then your solicitor appears on your behalf once the court date arrives.

Locate a New Address is frequently requested. Find out about new living arrangements not disclosed. We have access to databases, but exes don't or won't update records in time to catch them out by records searches. Then a follow home is the easiest way, from their workplace or a child handover. Do you need peace mind knowing where your children now sleep at night? Is the ex with a new partner or one of your old friends? Are your children safe with this person? Checks can be run on the address and vehicles found there, to establish an identity of occupants and we can take ID photos to show you, you may know them.

Evidence Gathering by us may protect you into the future, whether it is a character profile that shows the ex's behaviour with and without the children. Who are they seeing, do you need to find out? Assets can be and are often concealed or off loaded prior to settlement. Do they drop the children to others while they party with friends, leave them in a car unattended, or scream and shout at them in public? With the knowledge of what actions are frowned on by courts, we can get close enough to capture these important and pivotal moments.

Process Serving documents can be quickly effected by us, including divorce and family law papers, applications to vary orders, witness summonses and more. We usually locate, serve and endorse the oath of service and return to you quickly. Urgent hand delivered letters and safe hand courier available.

Kids and trouble happen when out with the wrong group, or they are bored after school, on weekends and at parties, due to peer group pressure. Who do they spend time with after school or before parents get home? Who visits your home when you are not there? We can help and advise you about missing children, drug use indicators, driving behaviour tracked by GPS device, and juvenile crime matters. Discuss any concerns with us today.

We have a network of investigators and other experts available across Queensland and Australia. We can assist in human resources matters such as sexual harassment, anti-discrimination claims and many others. Contact us for rates and to hear our full capabilities.

Other cases present for example, like some of these listed below:

Trademark Breaches is a competitor using a similar logo or slogan to your own? We can obtain footage, products and or business cards, contact us to discuss your needs.

Master Franchise inquiries are checked for compliance of operation and conditions, or address specific problems by franchisee holders that arise in commercial arrangements.

Intellectual Property theft is often hidden initially but can reduce profits or worse. Has a staff member left your employ, and contacted your clients from his new job?

Restriction of Trade is a condition in some contracts, that the seller or past employees abstain from like ventures for a limited period, or within certain geographic areas.

Criminal Histories: You can ONLY obtain a person's police record, with their prior consent. Many employers require these to be provided as part of a background or pre-employment check.

Individual court outcomes can be obtained separately, ask us how, fees involved. There are 2 basic types of reports: Costs apply when requesting these records. Allow between 7-10 business days. Contact us for more information.

Queensland Criminal History from the Queensland Police Service only contains convictions, other court outcomes and sentences from within Queensland.

Australian Police Certificates from the Federal Police contains all charges a person has faced and any court outcomes, even if charges were withdrawn, dropped or dismissed.